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Customer-Promise

At Hyundai, we put all our efforts to provide customers with the best After Sales Service

Our sincere commitment for customer-oriented service is written in "Hyundai Customer Promise". We always consider each customer a valuable driver and strive to satisfy our customers by offering excellent services.

Here is our promise for valuable Hyundai customers.

We value all our customers and we commit to:

  • Listen carefully and actively follow up what you tell us

  • Maintain a clean, safe and friendly environment

  • Schedule an appointment that is convenient for you

  • Attend to you promptly on arrival in a friendly and professional manner

  • Provide you with an accurate time and cost estimation

  • obtain your prior authorization before commencing any additional work

  • Thoroughly explain all repairs performed and review all costs

  • Ensure the vehicle is returned at the time agreed in a clean and tidy condition

  • Make a contact within 3 business days to ensure you are satisfied with all the services provide

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